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Important Notices

  • Important Information Regarding Support Emails

    04/26/10 0 Comments

    If you submitted a support email between 7:30pm PDT on April 22nd and 1:30pm PDT on April 23rd, your email was not sent to our support staff due to a technical issue. Please resubmit your inquiry if it has not been resolved. We apologize for the inconvenience.

  • IT'S BEEN 2 BUSINESS DAYS AND I HAVE NOT RECEIVED A REPLY TO MY SUPPORT INQUIRY

    02/21/08 0 Comments

    We try our best to reply to all submitted support inquiries within 2 business days. If you have not received a reply to your inquiry, please make sure to check your spam folder as your mail client might have categorized our response as spam.

    Please also add the following e-mail address to your safe list to ensure receipt of our responses: carrieunderwoodsupport@sparkart.com

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Please contact customer support by sending an e-mail to carrieunderwoodsupport@sparkart.com. We do our best to reply to all inquiries within 2 business days.