Frequently Asked Questions

IT’S BEEN 2 BUSINESS DAYS AND I HAVE NOT RECEIVED A REPLY TO MY SUPPORT INQUIRY

February 21, 2008

We try our best to reply to all submitted support inquiries within 2 business days. If you have not received a reply to your inquiry, please make sure to check your spam folder as your mail client might have categorized our response as spam.

Please also add the following e-mail address to your safe list to ensure receipt of our responses: carrieunderwoodsupport@sparkart.com

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Need More Help?

Please contact customer support by sending an e-mail to carrieunderwoodsupport@sparkart.com. We do our best to reply to all inquiries within 2 business days.